Would you like to get in touch with us?
Feel free to send us your questions, comments, or concerns at support@alturashoes.co.uk.
We're always looking for ways to improve our brand and would love your feedback.

GMT Time Zone
Our customer service is available daily from 9:00 a.m. to 5:00 p.m.

For Order Updates
If you contact us about an order update, please include your order number and tracking code in the email so we can assist you more quickly.
Please only send one email per request. If we receive multiple emails, your request will be placed at the end of the queue.

What Information Do We Need To Help You?
Please make sure you provide as much information as possible, such as:

• Order Number

• Email Address

• Images (if relevant)

This will allow us to answer your questions as quickly as possible.